Winmark Homes Customer Care

 

Protection You Can Count On for Years to Come.

Each Winmark Home comes with a complete and comprehensive warranty plan designed to offer our residents the ultimate amenity: peace of mind. From the roof to the basement, you can be certain that the Winmark Home you buy will remain just as strong and solid as the day you moved in.

2 Years - For two years, every Winmark Home will receive the following services, all covered under the 2-5-10 warranty, and all designed to insure your piece of mind.

  • 1st year courtesy calls in order to keep our staff engaged in how much you enjoy your new home.
  • A courtesy letter sent to homeowners 14 months after move-in. This will allow us to continue our relationship into the next year.
  • A drywall and paint touch-up certificate good for the first two years of ownership. Owners can present this certificate at any walk-through to schedule touch-up and drywall work the next work day.
  • HBW 2-10 Express Limited Warranty Extention

As part of our 2-5-10 warranty plan, every Winmark Home comes with five years of coverage on plumbing and roofing systems in your residence.

Elements covered by the 5-year warranty include:
  • Workmanship of the installation of roof, shingles, step flashing, plumbing boots. Also any and all leaks penetrating the roof.

To complete our program, we are featuring a 10 year structural 2-10 Homebuyer?s Warranty ® and basement waterproofing: comprehensive coverage on the structural and load-bearing components of your home.

Elements covered by the 10-year warranty include:
  • Footings and foundation systems, beams, girders, lintels, columns, walls and partitions, roof framing systems and floor systems.
  • This 10-year warranty covers basement waterproofing.
  • Work completed by other contractors voids this warranty.